Terms of service and legal notice
Website-owner and contact information for Hanellen. Policy wording and operational details require review before commercial use.
Website owner
Brand presented on this website: Hanellen
Juan Romero Roa
Website owner based in Spain
C. Pintor Cabrera 3, Benimamet, Valencia, Spain
Spanish tax ID (NIF): 22590163T
Contact email: info@hanellen.com
Phone: +34 658 340 257
Legal notice
Hanellen is the brand presented on this website for proposed payment-link, checkout, and simple automation configuration services. The website owner is Juan Romero Roa, Spanish tax ID (NIF) 22590163T, at C. Pintor Cabrera 3, Benimamet, Valencia, Spain. The contact email is info@hanellen.com. Services and compatibility are assessed and agreed individually. Hanellen does not process payments or provide a regulated payment service. The owner must review these details and update any official or contractual records as needed before commercial use.
Terms of service
Hanellen presents proposed, affordable configuration services, not a payment-processing platform. Published one-time setup fees are Starter €59.99, Advanced €79.99, Plus €129.99. Starter covers setup of one payment link or button for one product and installation instructions. Advanced includes Starter plus branded checkout configuration on the customer's existing provider and one simple compatible automation. Plus includes Advanced, configuration for up to three products in total, and one review and handoff session. These are bounded setups, not unlimited access or ongoing support subscriptions. Provider fees are extra. Subscription setup, custom development, maintenance, and complex integrations are quoted separately. There is no automatic renewal. Provider compatibility, precise deliverables, timing, customer responsibilities, appropriate access arrangements, any applicable taxes, and final commercial terms require confirmation with the customer. Contact Hanellen before paying if any of these are unclear. No credentials are collected by the inquiry form. Selecting a plan for an inquiry or preparing an inquiry draft is a quote / information request, not acceptance of a paid order. The inquiry form does not take online payments, create charges or subscriptions, connect accounts, or automatically provision services. When available, a separate external checkout handles one-time payment through a third-party provider, not Hanellen, and does not automatically provision services. Work begins only following a separately confirmed agreement. The owner does not guarantee sales, revenue, approval by a provider, or other commercial results. These terms require legal review before they are used as a service contract.
Refund policy
This inquiry form accepts information requests only; it does not take payments or process refunds. A separate external checkout, when available, allows one-time payment and does not automatically activate a service. Before any service agreement or separate payment arrangement, the owner and customer must confirm the scope, delivery conditions, cancellation and refund procedure, and any applicable statutory withdrawal rights. Applicable consumer rights are not excluded by this notice. Any request to begin work during a statutory withdrawal period must be handled lawfully in the reviewed agreement; this inquiry form does not request such consent. Refund and cancellation wording needs legal review for the actual service and customer circumstances. Questions may be sent to the contact email listed above.
Acceptable use
Hanellen proposes bounded configuration services for lawful businesses using an existing third-party payment provider and compatible tools. Customers remain responsible for their products, the information they supply, their provider accounts, and compliance with relevant provider terms and applicable rules. Requests involving fraud, misleading sales practices, unauthorized access, or attempts to evade provider restrictions are not accepted. Hanellen is not a regulated payment processor, merchant of record, tax service, or a provider of its own payment SDK. No eligibility, integration compatibility, account approval, or commercial result is guaranteed. Never send passwords, API keys, card details, or other credentials through this website or an inquiry draft. Any necessary access arrangements must be separately agreed using an appropriate method before work begins.